Thanks seamaster! I am also a realist and expect to lose some money here but I don't take too kindly to being misled and shafted. At the outset, I did bring the issue of BL selling their own caravans once "leads" were put their way. The Park Manager categorically insisted they would not do this as they have a reputation to preserve - there's a laugh for you!!! After our first experience of this promise being breached, we made a complaint to Owners Exclusive at Hemel. We were put in touch with the Lydstep Area Manager who also said this wouldn't happen as their percentage from any sale was also profitable for them. He then promptly washed his hands of our complaint and to be honest, was downright rude.seamaster30 wrote:Good luck Lordlucan , at worst they are dishonest but it's more likely the fact that the sale's people are on a much bigger cut for selling one of there caravans than sorting the sale for your's and don't forget each sales person will be under pressure from there general manager to keep up or improve there figures. I'm not sticking up for them but i am a realist. The whole thing stinks good luck but your situation is not uncommon i have heard of people on our site in the same situation. Maybe a letter to the national press they love an story to get there teeth into.
I'll just give you one instance of BL and their appalling standards. We originally had a "For Sale" on the Lodge window. We had a good dozen people call us directly due to this. Almost every one of them only found out it was for sale after they had been shown BL's own caravans in the immediate area and were aghast at not being shown ours as well. On complaining in no uncertain terms, we were told to take the sign down and that they didn't show our Lodge to interested buyers as it is not their responsibility to sell it for us. That'll the first contradiction in the contract. However, the hardest part is usually proving this. What a godsend modern technology is now that phone calls can be recorded.